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DIGITAL HEALTHCARE SOLUTIONS FOR THE NHS

Proactive, scalable digital solutions for
healthcare providers

From digital triage to remote patient monitoring, every touchpoint is connected to help
clinical teams act faster and with greater confidence.

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Work smarter with digital pathway solutions built to fit the way you work

How Isla supports Single Point of Access (SPoA)

Route patients to the right service without manual admin delays. Isla plugs straight into your workflow to seamlessly connect UCR, virtual wards, SDEC, and community care.

  • Referral intake via e-RS: Isla connects natively with NHS e-RS to handle both RAS and A&G referral types. You don’t need to leave your workflow to action incoming referrals

  • Automated triage: Isla extracts key clinical terms from referrals to speed up triage. This cuts the time you spend reading through unstructured text before making a decision

  • Pathway routing: Isla automatically assigns patients to the right digital pathway based on referral content. Whether it’s a remote assessment, a clinical questionnaire, or a document request, you get the right information before the MDT conversation

  • Closing the loop: Referral outcomes and completed documents flow directly back into your Trust’s EPR. There’s no double-entry, and the GP notification loop stays intact

  • SPoA FAQs: here
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Advice and Guidance (A&G) flow powered by Isla

Your SPoA isn’t just a triage function. It’s a full operational workflow: intake, clinical review, patient progression, diagnostics, and governance.

  • Isla’s SPoA can run all of it for you: from the moment the A&G request lands through to discharge
  • An A&G request lands from the GP: Isla pulls the relevant data and routes it to the right specialist
  • The consultant decides: request more info, accept, or return to referrer. Isla handles what happens next automatically, patient notifications, EPR filing, or writing advice back to e-RS, so nothing needs chasing

SPoA⁺: seamless access, plus end-to-end digital pathways

SPoA gets the referral to the right place. That’s the access half of the equation. But once a referral’s accepted, someone still has to run the pathway: diagnostics, follow-ups, discharge. Isla does both:

  • SPoA (access): A&G intake and triage, so referrals land with the right clinician, decision-ready
  • The + (pathway): Everything from acceptance onwards. Isla progresses patients, manages diagnostics, and closes the loop through to discharge
  • One platform: one record, no handoff between “referral managed” and “pathway run”
  • Explore Isla for SPoA

Triage smarter. Move faster.

Managing the 380,000+ weekly NHS e-RS referrals shouldn’t feel like a bottleneck. We’ve built Isla to integrate directly with e-RS, giving you the data you need to make clinical decisions without the admin heavy lifting.

We’re here to help you clear clinical pathways and boost capacity by connecting you directly with your patients. It’s simple, secure, and designed for the way you actually work.

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Transforming referral management

We’ve built Isla to pull e-RS referrals and attachments directly into your workflow. Clear your backlog with structured worklists designed for clinical speed:

  • Automated imports: Patient details sync at the point of referral, so you don’t have to chase data
  • Precision triage: Referrals flow directly into the patient’s Isla record. Zoom in on images, compare views side-by-side, and get second opinions in clicks

  • Instant patient updates: Need more info? Request photos, videos, and questionnaires from patients instantly

  • Unified workflow: Triage and action your referrals directly within the Isla interface

  • Operational clarity: Get the data you need. Automated reporting gives your team full visibility of capacity and throughput

Deliver next-level patient care

We’re here to help you deliver proactive, high-impact outpatient care. By automating the routine, you can focus your expertise where it’s needed most:

  • Refine your triage: Reduce inappropriate referrals by requesting specific patient details right at the start

  • Empower your patients: Share resources and self-care advice directly, giving patients the tools to manage their health

  • Active waitlist management: Don’t just track names, monitor your patients’ conditions while they wait to ensure they’re seen at the right time

  • One complete picture: See the full clinical story in a single record, making decision-making and collaboration second nature

Clear the elective care backlog with confidence

Effectively validating waiting lists starts with a real-time view of patient risk and surgical necessity.

Isla automates the heavy lifting. Patients complete digital assessments from home, giving you the data you need without the admin.

We’ll flag high-risk patients and those ready for optimisation. Perform remote pre-operative triage and ensure every theatre slot is used for a patient who’s ready.

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Identify risk, instantly

We’ll automatically calculate clinical scores like BMI and STOP-Bang to flag risk factors the moment a patient joins your list.

By automating these early assessments, you’ll avoid pre-op bottlenecks and ensure theatre slots are filled with patients who are ready for surgery. You get the data you need to prioritise your day, without the extra admin.

Waiting well, made simple

Identify high-risk patients at a glance, prioritise their care, and triage them to the right pathway, first time.

Automated validation, total compliance: In pre-operative care, Isla automates patient contact every three months to stay perfectly aligned with NHS elective care guidelines. By automating risk stratification, you can safely remove patients who no longer require surgery, freeing up vital theatre capacity for those who need it most.

Equitable care for every patient: Drive health equality through objective, digital assessments. Beyond the clinical score, we help you bridge the gap by connecting patients to the community groups, guidance, and information they need to stay well while they wait.

Rich data. Better decisions.

We’ve made it simple to capture a complete clinical picture. Collect high-quality photos, videos, and sound recordings alongside configurable questionnaires, like PROMs and PREMs, directly from your patients.

Your workflow, your way: Whether it’s before, during, or after an appointment, you’ll have the flexibility to record and review information whenever it suits you. It’s about building a richer, more objective record that supports care at every stage of the patient pathway, without the extra paperwork.

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Smart insights. Faster decisions.

Isla doesn’t just capture data; the platform powers your clinical decision-making across the entire pathway.

Before: Automate your triage: Stop manually sorting through files. We’ll automatically build your work-lists and identify which patients are suitable for remote clinics. You can risk-stratify your list in seconds, moving lower-risk cases to lighter-touch pathways so you can focus your expertise on complex care.

During: Capture the details: Collect high-quality images and videos with ease. Whether you’re using a mobile device or specialist cameras for Dermatology and Ophthalmology, the data is captured and stored securely in seconds.

After: Monitor with purpose: Stay connected without the admin. Schedule automated monitoring to track patient progress remotely, giving you the objective data to decide exactly when, and how, to intervene next.

Efficient care. Better outcomes.

We’ll help you build a risk-stratified model that works for your team. Shift to remote care seamlessly and release capacity by reducing low-value follow-ups. You’ll save clinical time, cut down on patient travel, and lower stress for everyone. Most importantly, it accelerates time to treatment.

Continuous visibility for your MDT

Bridge the gap between hospital and home. With Isla, you can monitor patients remotely to catch complications early and significantly reduce the risk of readmission.

Insight that doesn’t stop at discharge: Visibility shouldn’t end when a patient leaves the ward. We’ll help you maintain continuous insight across any care pathway, using smart automation to flag risks the moment they emerge. It’s about supporting safe, risk-stratified care and giving your team the power to intervene before a small concern becomes a larger issue.

 

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Proactive care. Faster recovery.

Don’t wait for complications to arrive at A&E. Capture baseline wound images and structured data before patients leave hospital, so you have a clear point of comparison for their recovery.

Automated oversight, home to hospital: We’ve made it simple to stay connected. Patients are automatically enrolled on monitoring pathways at discharge, receiving secure links to submit images and track symptoms. You get total visibility of their progress remotely, while patients receive personalised care advice to help them manage their recovery with confidence.

Stop SSIs in their tracks: By identifying issues like Surgical Site Infections (SSIs) early, you can intervene sooner, preventing avoidable readmissions and ensuring your clinical time is focused on the patients who need you most.

Safety first. No exceptions.

Identify and prioritise the patients who need you most. Using smart automation, customisable filters, and AI-powered wound analysis, Isla helps you spot early warning signs and intervene with confidence.

Faster intervention. Better recovery: We’ll automatically triage high-risk responses into your work-lists, giving you the power to act quickly and reduce the incidence of SSIs. This doesn’t just improve outcomes; it gives your patients peace of mind and saves them the stress of travelling to hospital when they should be resting.

Decide with confidence: Collaborate seamlessly across your MDT to reduce readmissions. When combined with our waiting list and pre-operative tools, you have everything you need for next-level perioperative care, all on one, unified platform.

Connected care, anywhere

Deliver high-quality long-term care in the community, from patient homes to care facilities. With Isla, you’ll never lose sight of patient progress, ensuring a consistent clinical record even when you’re working remotely.

EPR integration, instantly: Capture images and videos on mobile devices and sync them directly with your Electronic Patient Record (EPR). We’ll automate your work-lists and save data to the patient record instantly, removing the manual admin and the governance risk of local device storage.

Collaborate with carers: Streamline your triage by involving the wider care circle. Patients and carers can securely submit photos and videos, giving you the visibility you need to provide effective oversight and timely interventions without an extra visit.

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Empowering community wound care

Assess skin tears and pressure ulcers remotely to decide exactly where care is best managed. By using Isla, you can provide high-quality oversight without always needing to be in the room.

Visual timelines. Clearer insights: Minimise unnecessary home visits by sending a secure link to patients or carers the moment a referral is made. They can easily submit high-quality images to build a visual timeline of the wound. It gives you and your colleagues the objective data you need to monitor recovery safely and intervene only when necessary.

Expertise where it’s needed most: Reduce the travel burden on your team and your patients. By monitoring routine recovery remotely, you free up vital capacity to focus your hands-on expertise on the most complex cases.

Real-world insights. Better therapy.

Capture a more accurate clinical picture by seeing patients in the environment where they are most comfortable. For paediatric Speech and Language Therapy (SLT), home-based video removes the stress of the clinic, allowing you to see the patient as they really are.

Track progress, not just appointments: Patients and carers can securely submit videos and report progress over time through automated, long-term monitoring. It creates a continuous record of development, so you’re never relying on a single snapshot in time.

Validate with objective data: Use Isla PROMs to establish a clear baseline and track recovery remotely. Whether a patient is improving or needs a change in intervention, you’ll have the objective data to make the right call, faster. By validating care remotely, you can focus your in-person sessions on the patients who need them most.

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Timely care. Released capacity.

We’re helping community teams move from reactive pressure to proactive care. Use Isla to transform your workflow and give your team more time for the patients who need it most.

  • Review at pace: Shorten consultation times and cut daily admin

  • Prioritise your day: Use remote triage to de-escalate same-day visits to planned, manageable interventions

  • Remote-first care: Seamlessly shift from face-to-face to remote monitoring whenever appropriate

  • A complete visual record: Use high-quality images and videos for objective baseline and ongoing monitoring

  • Work anywhere: Capture data offline in any environment. Isla will automatically upload and sync your work the moment you’re back in range

Safe, proactive waiting lists

Don’t let waiting lists become a “black hole” for risk. Stay connected to your patients and support them to ‘wait well’ with a platform designed to identify deterioration before it becomes a crisis.

  • Identify risk early: Use patient-reported data to spot signs of deterioration and prioritise your work-list based on clinical need

  • Provide tailored support: Automatically share resources that empower patients to manage their mental health while they wait for care

  • Release clinical capacity: Streamline your list management to cut down on admin, reducing the volume of status-update queries to your team

A safety net for your service: We’ve built a digital safety net that reduces clinical risk and releases the pressure on your team. By automating routine check-ins, you can focus your expertise on the patients who need urgent intervention, ensuring no one falls through the gaps.

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Seamless integration. Unified care

Isla doesn’t just sit on top of your systems, it becomes part of them. We’ll connect directly with your EPR, PAS, or Interface Engine to handle the data heavy lifting, so you can focus on clinical decisions.

  • Instant visibility: Identify new patients the moment they’re added to the waiting list.

  • Smarter prioritisation: Automatically group patients based on priority and clinical risk.

  • Personalised pathways: Send automated questionnaires and guidance tailored to exactly what each patient needs.

Accuracy you can trust: By automating the data flow, you eliminate manual entry and ensure your clinical record is always up to date. It’s a safer, more efficient way to ensure every patient feels supported from the moment they join your list.

Smart automation. Human care

Automation shouldn’t feel robotic. With Isla, you can tailor communication to exactly what your patients need, using customisable schedules and messaging that feel personal and supportive.

  • Adaptive assessments: Use standard tools like PHQ-9, GAD-7, and the DIALOG scale. Our platform uses smart scoring and logic to adapt questions based on patient responses, giving you deeper clinical insights

  • Automated risk tagging: Don’t get buried in admin. We’ll automatically tag and prioritise patients based on their scores, so you know exactly who needs your attention first

  • Smart worklists: Easily monitor high, medium, and low-risk groups through worklists configured to your specific service needs

A safety net for every patient: We’ll automatically flag patients who haven’t responded, ensuring no one is overlooked. It’s a digital safety net that empowers you to intervene exactly when it’s needed, perfectly aligned with your local clinical protocols.

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Smart automation, safer waiting lists, and released clinical capacity

For patients: Care on your terms: No more unnecessary trips to the clinic. Complete assessments from the comfort of your home, knowing your clinical team has a real-time view of your health. We’ll provide the tailored resources you need to ‘wait well,’ ensuring you’re supported every step of the way.

For clinical teams: Reclaim your time: Stop the manual sorting. We’ll automate your triage and risk-scoring, so you can identify high-risk patients instantly. By cutting the admin heavy lifting, you can intervene sooner and focus your expertise where it makes the biggest difference.

For Trusts: Safety at scale: Standardise your elective pathways to ensure total alignment with CQC guidelines. Isla helps you manage waiting lists at pace, releasing vital clinical capacity and ensuring resources are always focused on the highest-priority cases.

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Your digital pathway to better care

See how Isla supports you across the entire care pathway, from community to acute care. We help you deliver convenient, personalised care for your patients.

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