Case Study: Scaling clinical efficiency at Chelsea and Westminster Hospital NHS Foundation Trust
Case study
9 March 2026

Case Study: Scaling clinical efficiency at Chelsea and Westminster Hospital NHS Foundation Trust

By using the Isla digital pathway platform, Chelsea and Westminster Hospital NHS Foundation Trust has streamlined theatre operations and cut manual admin. This shift has saved the Trust money and given clinical teams something more valuable: time.

The Trust improved high-impact areas by digitising pre-operative assessments and clearing surgical waiting lists.

Read on to discover how the Trust achieved: 

✅ £731,852 saved through operational and clinical efficiency

✅ 57% reduction in on-the-day theatre cancellations  

✅ 135+ hours of clinical hours recovered from automating manual triage

✅ 10 miles of travel saved per patient, supporting sustainability

Chelsea and Westminster Hospital NHS Foundation Trust case study