Since August 2020, clinicians and patients at Chelsea and Westminster Hospital NHS Foundation Trust have been effectively using the Isla platform to enhance patient outcomes and drive digital transformation within the Trust.

Isla is a secure system for capturing, storing, and sharing photos, videos, and structured assessment forms between patients and clinicians. The Trust has now reached a remarkable milestone of 200,000 submissions on the Isla platform, with contributions from both remote patients and on-site clinicians.

Widespread adoption and impact

Isla now spans over 25 specialties within the Trust, highlighting its widespread adoption and significant impact in both inpatient and outpatient settings. From plastics and dermatology to surgical waitlists and post-op surveillance, the clinicians and patients at Chelsea and Westminster have fully embraced Isla. Newly onboarded specialties, such as gender affirmation services and breast surgery, are already seeing a meaningful impact.

Feedback from patients and staff at Chelsea and Westminster has been overwhelmingly positive. One of the key sentiments is that the platform is much easier to use than they initially expected.

The platform has become the default solution in numerous specialties, where staff use it to capture patient data and request information to maintain a visual record of patients’ conditions. For example, in burn care, Isla allows patients to submit images of their burns, helping determine if a face-to-face appointment is necessary. This has led to a 15% reduction in on-site patient visits due to effective remote monitoring.

Seamless integration and benefits

Isla’s integration with Cerner also enhances this process by sending automatic links to patients for remote submissions, reducing administrative time and costs.

Bruno Botelho, Deputy COO & Director of Digital Operations at the Trust, shared his thoughts on Isla:

“We have implemented Isla as our remote monitoring solution across a huge range of specialties, delivering benefits for our patients as well as saving time and money – all with excellent feedback from clinicians”

Key achievements with Isla

Some key highlights of Chelsea and Westminster’s collaboration with Isla include:

• A 40% reduction in follow-up appointments in trauma and orthopaedics clinics.
• An average of over 7 miles of travel saved per appointment for more than 30,000 patients.
• Approximately 600 clinicians onboarded onto the platform. 

The success of Isla at Chelsea and Westminster Hospital NHS Foundation Trust is driven by the engaged clinical teams and dedicated project management staff, all committed to delivering the best patient care and leading in digital health technology adoption. We are excited to see how Isla’s partnership with the Trust will continue to enhance patient care and drive digital transformation across the Trust.

If you would like to learn more about the benefits that NHS Trusts have realised with Isla, both in community care and more broadly, please get in touch by filling in the form below.